Thank you for shopping with Darcey Camera! We want to ensure that your experience with us is seamless and that you receive your products in a timely manner. Below are the details regarding our shipping policy.

1. Shipping Methods

  • We offer Cash on Delivery (COD) as the only payment method, and our delivery service will be handled by trusted third-party courier companies.
  • Shipping methods and costs are determined based on your delivery location and the size/weight of the product.

2. Delivery Timeframes

  • Standard Delivery: Our standard delivery timeframe is 5 to 10 business days from the date your order is confirmed. Delivery times may vary based on your location, product availability, and other factors.
  • Processing Time: Orders are processed and shipped within 2 business days of receiving your order confirmation, excluding weekends and holidays.
  • Once your order is dispatched, you will receive an email with tracking information (if applicable), so you can track your package’s progress.

3. Shipping Costs

  • Shipping is typically free for all orders placed on our website, but additional charges may apply for remote locations or specific regions. If additional charges apply, you will be notified at the time of checkout.

4. Delivery Address

  • Ensure that your delivery address is complete and accurate. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
  • Please make sure someone is available to receive the package at the delivery address.

5. Shipping Restrictions

  • We currently only ship to domestic locations. Unfortunately, we do not offer international shipping at this time.

6. Order Tracking

  • After your order has been shipped, we will send you a tracking number (if available) via email so you can track the progress of your shipment.
  • If you have any concerns or questions about your order’s status, please contact us at [email protected] for assistance.

7. Failed Delivery Attempts

  • If a delivery attempt is unsuccessful due to the recipient not being available or incorrect address details, the package may be returned to us. In such cases, you may need to arrange for a re-shipment at an additional cost.

8. Shipping Delays

  • While we make every effort to ensure timely delivery, shipping times may vary depending on factors beyond our control, such as inclement weather, third-party carrier delays, or national holidays. Please allow for additional time if you experience delays.
  • In case of significant shipping delays, we will notify you promptly and keep you informed of the revised delivery date.

9. Contact Us

If you have any questions regarding shipping or need assistance with your order, feel free to contact us at:

Email: [email protected]